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H20 Life Warranty

H20 Life offers the following warranties

90 day money back warranty – try any H20 Life product completely risk free for 90 days

Simply buy any H20 Life product, try it risk free for 90 days (from the day it leaves our warehouse) and if you don’t like it for any reason simply send it back to us no questions asked – this applies to all products unless otherwise marked at check out.

You will be responsible for the shipping costs related to a return. You must use a shipping with tracking/delivery Upon return we will issue you with a store credit for your purchase and the freight charge valid for 90 days.

 

H20 Life KISS Warranty

Our KISS warranty is about as Keep It Super Simple as can be:

“If any H20 Life product fails due to a manufacturing defect used under normal operating conditions it will be replaced (with an identical, better or equivalent product or credit note at our discretion). This warranty is for the life of the product”.

The details:

  • We will always honour a legitimate warranty – all we ask is that you work with us to help us identify the issue so we can fix whatever the issue is.
  • Fair/reasonable-use caveats apply – spears bend and snap, rust etc, rubber perishes (cracks tears and eventually snaps over time), barrels bend when a dogtooth pulls them through a reef... etc – these are not manufacturing defects but normal wear and tear like the wear on car tyres.
  • The KISS warranty will not apply to certain products such as samples, close-outs, end of line items etc. These will always be very clearly marked at the time of purchase.
  • You must contact us and follow the warranty process to get a warrant claim.
  • A receipt or other proof of purchase may be needed at our discretion.

 

Best price guarantee - help us keep the lowest prices

Find an equivalent Bajau product at a better price* within 90 days of purchase not only will we match the price but we will also give you 50% of the difference as a store credit.

Eg: if you find an equivalent product we advertise at $99 for $49 - we will give you a credit note for $73.50 ( $49+ $24.5) online credit valid for 90 days.

What’s more if we aren’t the cheapest then we will reduce that price permanently accordingly to ensure we offer the the best value spearfishing brand available.

Buy a Bajau product with confidence knowing that you are buying the best value spearfishing gear on the market

*must be permanent MSRP (not discounted or close out pricing) on a product with equivalent specs.

 

NEED HELP ?

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